Loans and Renewals

How many items can I borrow from the library?

• DVDs/CDs - 10 per card
• There is no limit for other items.

How long may I borrow materials?

• DVDs, video games and CDs are on loan for 1 week.
• Mifi's are on loan for 1 week.
• Adventure packs are on loan for 1 week. 
• All other items are on loan for 3 weeks, though more popular items are on loan for 2 weeks.
• You can renew an item if no one has requested it.

How can I find out when my library items are due?

• You may ask staff at the library in person, by phone or by checking your account on the Library's online catalogue.

How do I see what materials I have on my card using the online catalogue?

• Click on the link to enter the online catalogue.
• Click the “My Account” tab at the top of the page.
• Enter your entire 14 digit library card number.
• Enter your PIN (the last 4 digits of your phone number).
• Click on the “Checked Out” tab to see what you have checked out on your card.

What are the fines on overdue materials?

We are fine free

• This means no more daily late fines for overdue items.
• Fines will be cleared from all Library accounts.
• Lost and damaged charges will still apply.

Can I renew my library items?

• Yes, items can be renewed in person at the library, by phoning or online through "My Account" on the library's website. If there is a hold for another patron on an item, you will not be able to renew it.

How do I renew items using the online catalogue?

• Click on the link to enter the online catalogue.
• Click the “My Account” tab at the top of the page.
• Enter your entire 14 digit library card number.
• Enter your PIN (the last 4 digits of your phone number).
• Click on the “Checked Out” tab to see what you have checked out on your card.
• Check the book beside the item you would like to renew.
• Once the item is checked, click on “Renew” at the top or bottom of list.

What do I do if I have accidentally damaged or lost library items?

• If you damage or lose an item you will be charged the cost of replacing the item plus a $6.00 processing fee. If, within 6 months, you find the lost item, at the library's staff discretion, you can receive a refund with the receipt, not including the processing fee.